promotional ballpoint pen 4 color ball pen with mechanical pencil

Question 1: Can I have your Catalogue?

Answer:

Yes! Both Paper catalogue and E-Catalogue are prepared.

Please tell us what kind of products you are interested in. We will send you specific E-catalogue with proper products for you!

If you need paper catalogue, please send us your courier account then we will send you via freight collect.

Question 2: Can I order few samples?

Answer:

Yes! You can order sampels online and Escrow from Alibaba or send samples cost by Paypal. 

The shipping cost you can choose prepaid or freight collect.

Question 3: Can I print our logo on the product?

Answer: 

Step 1: Send us product detailed requirements.

Step 2: Send us your logo in AI or PDF format.

Step 3: We will send imprint layout for your confirmation in 24 working hours.

Step 4: After get your confirmation, we will make sample for you final confirmation

Question 4: How to make an order in an efficient way?

Answer:

Step 1: Please advise detailed product informations you want order(such as quantity, product colors, ink colors, etc...).

Step 2: please advise if you need custom logo on products and send us logo in AI or PDF format.

Step 3: please advise the shipping address and shipping way

Step 4: Check the product cost and shipping cost

Step 5: Confirm the order and arrange the advance payment.

Step 6: Our designer will make imprint layout for your approval first.

Step 7: Make the approval samples for your confirmation.

Step 8: Start the mass production after get your sample confimaion.

Step 9: Do the quality inspection and send our official report for your check.

Step 10: Arrange the shipment after your official report confirmation.

Step 11: You get the goods and check the quality.

Question 5: What's the regular delivery?

Answer:

Samples without Logo: 7 days after got your confirmation.

Samples within Logo: 7 days after got your confirmation.

Mass product delivery: 10-30 days after got your order confirmation.

Question 6: What is the convenient way to pay?

Answer: T/T ,Paypal, Western Union L/C are accepted, and if you have a better idea, please feel free to let us know.